Returns

OUR POLICY

Once an order is placed, it cannot be canceled. Please double-check your order before completing your purchase.

We offer worldwide shipping, with estimated delivery times based on your location:

Asia: Orders typically arrive within 10-15 days.
US, Canada, South America, Australia, New Zealand and Europe: Orders typically arrive within 15-20 days.

Important Shipping Notes:

To protect our customers, RHIME is unable to change or intercept the shipping address once a package has been shipped. Please ensure your shipping details are correct before confirming your order.

Return Policy

At RHIME, we want you to be fully satisfied with your purchase. However, returns are only accepted if the item is damaged upon receipt. If you receive a damaged item, please contact our customer support team at rhimeusaofficial@gmail.com within 7 days of receiving your order.

In your message, please include:

- Your order number
- A description of the damage
- Photographic evidence of the damage

Our team will review your case and guide you through the return process to ensure you are taken care of.